Due to the nature of digital media means that once you have downloaded a plugin or theme there’s really no way to ‘return’ it. No refunds will be given except in the case when the digital product is completely unusable.
If the digital product is unusable, we need time to try to fix it. Otherwise, we will make a refund.
Please note that we are not developers of the provided products, so our technical support capabilities are limited.
We do not change product functionality and do not fix developer bugs.
A user can enjoy the benefits of the unlimited downloads under the membership packages but the user also needs to follow the FAIR USES POLICIES.
If the system firewalls detected too many downloads in a limited span of time your membership will be paused automatically and will be restore upon the request on [email protected]